PART 1 – The more things change, the more they’ll remain changed now

Forcing change, or necessity?

“Trying to change someone only makes them cling to their existing behavior with brutish, primal force.”

― Brian D’Ambrosio, Fresh Oil and Loose Gravel: Road Poetry by Brian D’Ambrosio 1998-2008

Everyone is predicting that how we do ‘things’ will be changed significantly and permanently as a result of the pandemic.  Maybe they’re right.  No doubt though that the last few weeks (and probably for the foreseeable future) have proved that things can be done differently, and productively. These behavioral changes could overcome our natural inclination for all of us to revert to our previous practices and habits.  

Seachange-magnitude changes often occur when we’re confronted with a new, colossal challenge.  The COVID 19 pandemic has motivated behaviors that we haven’t experienced in over 100 years, and the responses have been commensurate with the challenge. We are working through our days in ways that we never have before, and some of these changes will persist long after we’re through the current day-to-day challenges and risks.

We don’t which of these changes will ‘stick’, but the opportunities for disrupting the status quo haven’t been so prevalent in most of our lifetimes. Just a few questions to consider:  

Labor issues

  • Will remote working become the norm?
  • How will overtime be tracked and approved?
  • Without geographical boundaries will H1B visas become a thing of the past?
  • How will the productivity of a remote workforce be measured?
  • How will labor law evolve to keep up with workforce/workplace changes?
  • How will recruiting change and the interview processes change?


  • Will telehealth finally come of age and be deployed widely?
  • Will smaller more plentiful distributed hospital facilities be implemented?
  • Will doctor housecalls make a comeback?
  • How will technology-illiterate / -underserved navigate the new landscape?

Service delivery 

  • Will doctors resurrect house calls?
  • How will drones/robotics be utilized for last-mile logistics
  • Will home delivery models generate sufficient economies of scale to become sustainable long term?
  • What will childcare look like?
  • Will the US Postal Service survive or will e-junk mail take over?


  • How will home theater evolve?
  • How will live sporting events, concerts and movies change?
  • Will telepresence technologies enable us to better simulate ‘being there’?

Our list obviously isn’t exhaustive, it’s not even close. But, it highlights that there are countless opportunities that may avail themselves in a post-COVID-19 world. The list is almost endless.

Start planning your new business!?

We all have to preserve our cash during this difficult and uncertain economic time.  But if you’ve always had ‘the itch’ to start a business, this may be one of the best times to do so in our lifetime.  So, if you have time, put it to good use and start planning your new business.  Articulating your mission, understanding the market opportunity and who will you have to compete with to be successful are just examples of how you can be laying the groundwork that will enable you to hit the ground running when the current crisis is in the rearview mirror.

Some of us are fortunate enough to be able to work from home.  Many of us are not.  But all of us have an unprecedented opportunity to drive changes in how things get done and who are the catalysts for that change. So, you’ve always had and an idea for a new business. It’s time to ‘scratch that itch.’ 

Be safe. And when social distancing isn’t a thing any longer, coffee is on us. Contact us today for a virtual introduction!